Returns & Exchanges
At MAA ALTHAHAB, we strive for excellence in every fragrance; however, if you are not completely satisfied, you may return unopened and unused products within 14 days of delivery. Due to the nature of our luxury scents, items must be in their original packaging with the security seal intact to qualify for a refund.
Initiate Your Request
Contact our dedicated customer support team via email or our online portal with your order number and the reason for your return.
Prepare the Package
Carefully pack the unused fragrance in its original box and protective wrapping to ensure it arrives back to our laboratory in perfect condition.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location to be sent back to our distribution center.
Quality Inspection & Refund
Once our specialists verify the product's condition, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing